WINTER WEATHER:

If there is a snow storm or other weather condition which would be significant enough to cause a cancellation, we would reach out to re-schedule the class/event.

We have to travel as well and always have safety as a priority including making sure the road conditions are safe.  The person that signed up for the class/event would receive an email with response requested to ensure they received the cancellation notice.
Weather cancellations are at the sole discretion of LCF.

FOR PUBLIC CLASSES:

Officially (email) notifying us with over 14 days until the event, as a courtesy we will extend to you 100% credit to a future event of your choosing.  If under 14 days notification, your tickets are transferable by you to someone else for the same day/class, but unfortunately not reschedulable.  We also reserve the right to turn away individuals who show symptoms of illness.

(READ the FAQ section on each event page for event specific details which may vary)

Because our “product” is dated events with limited seating, fixed costs, significant time/staff needed per class preparation, we are unable to provide refunds unless specified otherwise.  Thank you for your understanding.

 FOR ALL PRIVATE EVENTS:

A $200 booking deposit is required and is applied toward the total amount.  This will help cover initial costs and also allows us, with confidence, to suggest alternate dates to other interested groups looking for the same selected date.

Reschedules|Cancellations for Private Events:
If your emailed request is more than 14 days from the event, you can reschedule to another date without deposit deduction.  We do ask however that you pay a new booking deposit, to which the full amount of both deposits will go 100% toward your new date.  We can extend this courtesy 1x.

Should your request be made 8-13 days from your reserved date, you would need to pay a new booking deposit and only $100 from your 1st deposit would be carried over.  Requests made 7 days or less would forfeit the initial deposit and a new booking deposit would be required.  

Once your group has officially booked a date on our events calendar, we plan for the number of people you provided on the inquiry form. Please provide any changes to your group’s final headcount 10 or more days out from your booked event date.  Should the final headcount of your group change within 10 days from your booked event date, no payment will be refunded as we would have already incurred expenses such as non-refundable food order/purchases, time spent & preparations/setup of your booked dinner/class/event, weekly payments to our staff/team and other infrastructure costs, etc.  We appreciate your understanding.  

All reschedule credit extended has no expiration and can be used for any available date in the future for any service we offer.  🎉 So for example, if you had scheduled a Private Chef Dinner for Aunt Edna, and you remembered later on that she made it clear there were to be no parties for her Spring-time birthday, and you cancel this event within the timeframes mentioned above, you may use your extended credit at a future point toward a private family cooking class, for example.  Or her belated birthday in the Winter because she ‘came around’ after speaking to some friends!  You decide, but please allow all courtesy of time possible with regard to notifying us, as we’ve likely already extended a lot of effort planning & customizing details for your special event and let’s face it, we may have to donate the 40 lbs of fresh salmon you ordered which cost way more than the deposit.

Please remember: All cancellations|rescheduling needs to be made by email to letscultivate@gmail.com – That way both parties have something to refer back to and it keeps us organized.